How To Book A Court
Frequently Asked Questions
What is Regular booking vs Invite booking?
First of all, when you click on a tan (available) slot in GameTime, you can choose Regular Booking or Invite.
Why should I fill out my profile on GameTime?
Here are 5 good reasons:
When you make a booking, Gametime can email you and your partner immediately as confirmation , and 1 hour prior to your booking, as a reminder.
Since there was room for only 1 email on the application, your email on your profile might not be correct for you. If you don't want others to see your email address, you can indicate this in your profile.
If a problem associated with Covid19 is traced to our courts, Toronto Public Health needs to be able to contact you. Please enter your Address and Phone number.
Emergency Name and Number is always advisable. Parents for sure should fill in the Emergency Contact for their children.
If you are on the Availability list, you cannot be contacted without Phone or email.
What should I enter in the availability box in Preferences?
If you want other people to be able to contact you about playing tennis with them, check the TENNIS box under Availability. You should enter information like when you are usually available, ability level etc. Go to the TENNIS page, and click “Available Players” for examples.
If the courts are not busy, why should I bother to book on GameTime?
First of all, our permit from the City requires, for now, that we identify everyone that enters the courts. We are depending on GameTime to meet this requirement
What if I want to bring a guest?
After June 14th, we cannot allow guests during club hours. The reason it that without constant monitoring, it will be impossible to meet the City's requirement that every person entering the court be recorded.
Can I play doubles with my own Family?
Unfortunately, the city will not allow doubles of any kind, for the time being, even within your own family. The Executive will let everyone know when this requirement is lifted. In the mean time, families are welcome to book 2 courts at the same time and play as a family that way
Help! I can't remember the Combination to unlock the gate.
The gate will be locked when courts are not in use. If you forget the combination, You can find it on the GameTime web site on the first Page (Dashboard) after you login.
What if my booked court is occupied when I arrive?
Booked courts always take precedence over un-booked courts. You can ask then to leave or have them move to another court.
How many days in advance can I book a court?
Can I book Back to back?
At the moment, “yes”, but try to book during non-prime hours (afternoons) when it is least busy
How many times can I book during the day?
You can book up to 3 times in one day, including one back to back booking. No back to back to back bookings
What happens if I don't show up for my booking?
If you know you can't show up for your court booking, kindly cancel it (go to your booking, select Edit, then Delete). Failure to do so may result in losing your booking privileges
When booking my court, I can still see my name and my opponents name on the court grid. Will others be able to see our names?
No. In an effort to protect privacy, names of players will only appear for your own court booking.